ID Cards / DEERS- Joint Base Langley-Eustis

The ID Cards/DEERS office at Joint Base Langley-Eustis serves as a crucial hub for issuing and managing identification credentials and maintaining the Defense Enrollment Eligibility Reporting System (DEERS). This office provides essential services to active-duty military personnel, reservists, retirees, civilian employees, contractors, and their families, ensuring they have the necessary access to benefits, facilities, and secure areas.

The ID Cards/DEERS office at Joint Base Langley-Eustis is responsible for issuing Common Access Cards (CAC), the standard identification card for military and Department of Defense (DoD) personnel. CACs are embedded with technology that enables secure access to military networks, buildings, and various services. The office also issues Uniformed Services ID Cards to eligible dependents, retirees, and other authorized individuals, allowing them to access healthcare, commissaries, and other military benefits.

A core function of the office is managing DEERS, a database that tracks the eligibility of military personnel and their dependents for benefits and services. Ensuring the accuracy of DEERS records is critical, as it directly impacts access to medical care, insurance, and other essential services. The staff at the ID Cards/DEERS office assist with enrolling new members, updating records, and correcting any discrepancies, ensuring that all personnel and their families have the proper entitlements.

The office operates the Real-Time Automated Personnel Identification System (RAPIDS), which is used to create, update, and issue ID cards. The trained staff at the ID Cards/DEERS office at Joint Base Langley-Eustis ensure that the process is efficient and secure, whether issuing a new ID, renewing an existing card, or replacing a lost or stolen one. The office typically operates by appointment to provide personalized service, though walk-ins are accommodated depending on availability.

Security and accuracy are top priorities at the ID Cards/DEERS office. Strict protocols are in place to verify the identity and eligibility of each applicant, maintaining the integrity of the identification process. The office also provides guidance on the care and use of ID cards, including steps to take if a card is lost or damaged.

The ID Cards/DEERS office at Joint Base Langley-Eustis is committed to supporting the needs of the base’s diverse community. Through efficient service and a focus on customer satisfaction, the office plays a vital role in ensuring that all personnel have the identification and access they need to perform their duties and enjoy the benefits of military service.