Charley's Taxi

Charley’s Taxi has provided transportation services to Hawaii since 1938. As a 3rd generation, woman-owned business, we are proud to be Hawaii’s premier transportation provider.

Highest Standards

Our drivers must pass rigorous safety evaluations:

• Traffic abstract review
• Ride-along road evaluation
• FBI fingerprint background check
• Doctor’s physical exam and lab tests to assess physical and mental fitness
• Military security clearance
• INS work authorization

Once on board, Charley’s drivers receive the most thorough training of any transportation company in Hawaii, including

• Safe Driving classes, including training in a highly advanced driving simulator
• Taxi Talk in Japanese and Korean
• Sexual Harassment avoidance, Community Policing and multi-cultural protocols
• Body Mechanics and how to assist people with Special Needs (ADA compliance)
• Post-accident evaluation & counseling

That’s why we can take you places others can’t. We are the only taxi company cleared to drive you on and off military bases, like Hickam/Pearl Harbor, Schofield and Marine Corps Base Hawaii.

Request a driver and vehicle to suit your needs

Our high standards and technology enable us to offer something unique to Hawaii. When you call us to arrange a taxi you can request very specific attributes for both driver and vehicle. For example, you can ask for a Japanese-speaking driver with a minivan who is Tour-qualified. Or how about a VIP-qualified driver who speaks French? Please bear in mind that the more specific your request gets the fewer drivers will match. In that case it may take a bit longer to find and assign a driver.

Following is a list of attributes from which you can select:

Vehicle Attribute Options: Executive Taxi Luxury Town Car Leather Seats Sedan Minivan (up to 6 passengers) 7-passenger minivan Stretch Limousine* SUV*

Driver Attribute Options: Fluent Japanese-Speaking Partial Japanese-Speaking Korean-Speaking Vietnamese-Speaking Cantonese-Speaking Mandarin-Speaking German-Speaking French-Speaking Russian-Speaking Spanish-Speaking OliOli-qualified Tour-qualified VIP-qualified Local Driver MediCab-qualified Military Pass Jumper Cables Female Passenger Requesting Female Driver

Best of all, your request will not cost any more than the standard rates, with these exceptions: SUVs and Limousines are subject to a $25-$35 surcharge on the standard meter rate or Public Utilities Commission tariff rates (for charters).

World-leading technology

We deploy the most advanced transportation technology you’ll find anywhere in the world. Our philosophy is to make booking a taxi as convenient, easy and simple as possible for everyone. We provide a range of straightforward booking options:

• Just call 233-3333. No matter how advanced our technology, you can always call us to request a taxi, whether you need it now or want to make a reservation.
• We offer Apple and Android Apps with which you can easily book a taxi to your current location, make a reservation, track the progress of your taxi on a live map, and receive important notifications with key information about your taxi.
• We offer two online booking options:
  • For a quick Flat Rate reservation we have a simple booking form.
  • For regular customers we recommend creating an account, which will also work with our App. With just a few clicks you can make and cancel reservations, make future bookings easier, store favorite places, review previous bookings, and optionally register a credit card to make payments even easier.

However you book a taxi, our system springs into action to send you a car quickly. And once you’re on your way with Charley’s Taxi our trained drivers and technology work together to make sure you receive the highest quality service. All Charley’s Taxis are equipped with:

• Verizon mobile service.
• GPS Tracking.
• 900 MHz Motorola TRBOnet Radio on a proprietary channel, which means no static and no interference.
• Inspected, certified, and tamper proof taximeter, which calculates fares based in distance and elapsed time.
• High speed credit card terminal for fast and secure credit card processing as well as contactless payments. Cash is also welcome.
• Two-way (front & back views) video cameras with audio for your safety.
• Security system to alert dispatchers in case of emergency, accident, or health issue.
• If you should leave something behind, our tracking database will quickly find your taxi to return your valuables.

We employ this technology to reduce waiting times, ensure fast routing to your destination, provide fast in-car credit card payments, and enhance security for you and your valuables.

Community Leadership and Service

We believe strongly in the values of aloha. Since 1998 Charley’s Taxi has provided free transportation support for the Visitor Aloha Society of Hawaii (VASH). The organization’s mission is “to share aloha with visitors who have been victims of a crime or other adversities, and to provide follow-up assistance and support in an effort to create a positive memory of their stay in our islands.”

Trusted Transportation Provider

Thanks to a decades long reputation for integrity, innovation and maintaining the highest standards of customer service, Charley’s Taxi is the trusted transportation partner for many of local, national, and international companies.

• Hotels – Hilton Hawaiian Village, Disney’s Aulani Resort…
• Tour operators – JTB Hawaii, JALPAK, Pleasant Holidays…
• Passenger & cargo airlines – Hawaiian Airlines, Japan Airlines, Delta Airlines…
• Hospitals & medical laboratories – Clinical Labs of Hawaii…
• Social services
• Construction companies