Disclaimer:

• One measure is not an indication of a facility's quality. Sometimes a smaller population can make a measure move pretty drastically from quarter to quarter, so don't be alarmed if you see a dip or a spike.
• If there is no data included with the description of the measures below, it may be because your facility doesn't offer that particular service or treatment.
• Some data is reported every month or quarter and some is reported once a year. Occasionally, a measure is no longer used. But we continue to provide the data from past years as a reference.
• The dates we report data may vary by measure. Measuring quality, safety, access and patient experience requires time to ensure data is valid and accurate.
• We report the same Healthcare Effectiveness Data and Information Set (HEDIS) used by many civilian health care practices to monitor quality of care provided in the MHS. Before posting HEDIS data, a National Committee for Quality Assurance (NCQA) certified auditor reviews and approves the measure process and data.
• We report some of the measures in Calendar Year (CY) and some measures in Fiscal Year (FY). Calendar years begin on January 1st. Fiscal years begin on October 1st.
• If you have questions, please contact the Patient Administration office at your military medical treatment facility or a beneficiary counseling and assistance coordinator

Services at BHC Indian Head

Serving TRICARE Prime Enrollees & Eligible Beneficiaries with: Primary Care Military Medicine Pharmacy Dental care Laboratory Health promotion

Immunizations All ages from pediatrics through geriatrics

Serving all Employees with Occupational Medicine Medical Surveillance Certification exams Treatment, referral, and case management of acute & chronic occupational injuries & illnesses Occupational audiology services in support of the hearing conservation program Preventive services such as immunizations to prevent disease due to occupational exposure Health promotion

Health Promotion Tobacco cessation Healthy eating Diabetes monitoring Cholesterol monitoring Women's health Back injury prevention Stress management Men's health

Pharmacy Open Monday through Friday 0730 - 1100 and 1300 to 1600 EXCEPT closed Friday afternoons Most medications are filled locally & through NNMC Bethesda An automated refill line is available after hours All civilian prescriptions are routed to NNMC Bethesda for processing

Military Sick Call / Overseas Screener Military sick call for active duty - schedule same day or advance appointments Overseas screening for active duty & family members

Laboratory & Radiology Basic laboratory services

Behavioral Health Non-emergency behavioral health services

Source: med.navy.mil