Yokota 374 MDG Laboratory

Hours: Monday-Friday 7:30 a.m.-4:30 p.m. Closed weekends, holidays and wing down days

Telephone: 225- 3551

Location: 1st Floor, Main Hospital

The Laboratory provides diagnostic testing services in hematology, urinalysis, chemistry, serology, microbiology, and transfusion medicine. Laboratory Services maintains accreditation by the College of American Pathologists, the Department of Defense Clinical Laboratory Improvement Program and the Food and Drug Administration. Patients must be referred to the lab for services.

Obtaining Lab Results: The provider who ordered the laboratory tests will give the patient the results. The laboratory staff cannot provide patients with the results; however, results can be received through AudioNOTES.

What is AudioNOTES? AudioNOTES is a new automated message service, to ensure you receive results in a timely and reliable fashion. With AudioNOTES, you will have access to a personal secure voice mailbox. Your provider will use your mailbox to leave important message(s), such as your normal lab and x-ray results and any instructions he/she feels are required. You will have the ability to check your voice mailbox 24 hours a day, 7 days a week. If you forget to callin and listen to your message(s), you will receive an automated call, reminding you that there are un-played message(s) in your personal voice mailbox.

How to use AudioNOTES: You will receive a telephone message from AudioNOTES indicating you have results waiting before you can use the system. To access AudioNOTES:

Dial: 225-6386, then prompt 2. Enter the sponsor’s Social Security Number Enter your Family Member Number: 20 – Sponsor 30 – Spouse 31 – Spouse from second marriage 01 – First child 02 – Second child You will be asked to enter your eight-digit Date of Birth (mmddyyyy). AudioNOTES will then ask you to create a personal identification number. Your PIN will be required for future access to your voice mailbox. Any combination of letters or numbers will work.