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Army Family Action Plan- Fort Bragg

The Army Family Action Plan (AFAP) is your platform to voice quality-of-life issues, feedback, ideas, and suggestions. It’s the best way to let Army leadership know about what works, what doesn’t, and how you think problems can be resolved. We give Active and Reserve Component Soldiers, Army Civilians, Retirees, Survivors, and Family members a primary tool to help identify issues and concerns and shape your standards of living.

You can submit issues at your garrison’s Army Community Service office or to a unit Family Programs liaison. Army OneSource also facilitates AFAP issues online and makes sure your concerns get the attention they deserve. The information you submit gives Army leadership insight and helps foster a satisfied, informed, and resilient Army Community.

AFAP makes a meaningful difference. Since AFAP was created in 1983, over 698 issues have been submitted, resulting in 128 legislative changes, 186 Department of Defense or Army policy changes, and 210 improved programs or services.

Here’s a sample of AFAP results:  

  • Dedicated Special Needs Space in Child, Youth, and School Services (CYSS)
  • Distribution of Montgomery GI Bill benefits to dependents
  • Annual Leave carryover increase from 60 to 75 days
  • Extended educational benefits for Spouses
  • Dental and visual insurance coverage for Federal Employees
  • Medical Coverage for Activated Reserve Component Families
  • Military pay table (targeted pay raises)
  • Military Thrift Savings Plan
  • TRICARE for Life for eligible Retirees
  • Funding for Better Opportunities for Single Soldiers (B.O.S.S.)
  • Active Duty Enlisted Soldier Compassionate Reassignment Stabilization
  • SGLI increases
  • Minimum standards for Army Child Care
  • In-state tuition for Military Dependents

To submit an issue or suggestion, go to your local Army Community Service office or Army OneSource.

Issues & Issue Trackers

Submit an Issue

AFAP offers you, a member of the Fort Bragg community, the opportunity to improve life at our installation and the United States Army.

After you submit your issue, your issue is addressed through the AFAP process. During the year, it is sent to the agency or organization that can provide feedback about how to solve the issue. It is then included among the issues addressed during the annual Fort Bragg Installation AFAP Conference, typically held during the fall. Conference delegates that demographically represent Fort Bragg will discuss and prioritize what they think are the most critical issues. These issues are presented to the Commanding General for resolution.

Here are some tips that will help to make your issue understandable:

  • Be specific. You do not have to include great detail, but the more detail you provide the better we can address your issue.
  • It is not mandatory that you include your name or email address. However, sometimes we may need additional information or clarification and may need to contact the individual submitting the issue. We are only able to do this if you provide that information to us. A first name and email address would be sufficient.
  • Make suggestions for improvements. Your suggestions will help to clarify your issue.
  • All issues are considered. However, it may take time for the results of your issue to be seen. You may always follow up on an issue through the AFAP office.
  • If you would like to confirm that your issue was received by the AFAP Program Manager, contact the AFAP office.

List only one issue per email and please include your recommendation for a solution.

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If you have an issue that you would like to submit, please email us! Please follow the guidelines listed above when submitting your issue.

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Financial Readiness Program- Fort Bragg

Financial Readiness Program Overview
The Financial Readiness Program is your resource for information on money matters. We can help you better understand financial topics like:

  • Military pay
  • Checkbook/debit card management
  • Financial responsibility
  • Credit reporting
  • Debt elimination strategies
  • Saving
  • Investing
  • Budgeting

We can also help you learn about other financial services, including:

  • Armed Forces Emergency Relief (AFER): A private, nonprofit organization established to help Service Members and their Families in emergency financial situations due to no fault of their own.
  • Education Program: Offers need-based scholarships to help eligible Armed Forces Families with education costs.

For more information about how the Financial Readiness Program can help you, contact your nearest Armed Forces Community Service Center.

Other helpful financial readiness links include:

  • Thrift Savings Plan: A Federal Government-sponsored long-term retirement savings and investment plan, available for both Federal civilian employees and members of the uniformed services.
  • U.S. Savings Bonds: A shorter-term savings option with competitive interest rates and backed by the full faith and credit of the United States.
  • Military Saves: A component of the nonprofit America Saves and a partner in the Department of Defense’s Financial Readiness Campaign, Military Saves seeks to motivate, support, and encourage military Families to save money, reduce debt, and build wealth.
  • Money Matters: A mobile-optimized resource with calculators for savings, debt reduction, and other reference material in one location.
  • Financial Literacy Game: A great way to learn about finances, integrating creativity, education, and fun in a virtual world.
  • Housing Resources for Military Members: The National Military Family Association has compiled a great list of resources to help Military Families who are struggling with the pitfalls of the housing crisis.
  • Armed Forces OneSource: Network of the services and delivery of support to Service Members and their Families.
  • Military OneSource: A Department of Defense-funded program that provides comprehensive information on every aspect of military life at no cost to active duty, National Guard, reserve members, and their Families.
  • Office of Servicemember Affairs: A component of the Consumer Financial Protection Bureau helps to educate and empower military members, veterans, and their Families in the consumer financial marketplace.
  • Saveandinvest.org: A project of the FINRA Investor Education Foundation, a free, unbiased resource dedicated to your financial health. Helps you make informed decisions through easy-to-use tools and resources, and arms you with the information you need to protect yourself from investment fraud.
  • Better Business Bureau Military Line: Provides specialized education and support services, which meet the needs of active and retired military personnel and their families.

Armed Forces Emergency Relief (AER)

AER is a private nonprofit organization that provides emergency financial assistance to Service Members and their Families. AER helps with emergency financial needs:

  • Food
  • Rent Utilities
  • Emergency transportation & vehicle repair
  • Funeral expenses
  • Medical/dental expenses
  • Personal needs when pay is delayed or stolen
  • Other emergency financial needs.

AER partners with other military aid societies to enable local assistance for service members from the Air Force, Navy, Marine Corps, and Coast Guard. AER also provides scholarships toward education. AER gives spouses and dependent children of Armed Forces Service Members great opportunities for their first undergraduate degree (some scholarships can reach $4,000 annually)! Application information can be found online at www.aerhq.org.   Contact the Armed Forces Emergency Relief Program Manager.

Family Subsistence Supplemental Allowance (FSSA) Pre-screening

Pre-screening and counseling for Service Members who qualify for the FSSA entitlement. FSSA is an entitlement authorized by Congress in 2001 and created to supplement the Service Members’ Basic Allowance for Subsistence (BAS). This entitlement will not exceed $1100 per month. The application for FSSA is web-based and can be found at:https://www.dmdc.osd.mil/fssa/.

One-on-One Budget Counseling
Consumer Complaints & Military Scams
Consumer Complaint Information

Have you been a victim of unfair or deceptive business practices in our local area? Have you tried to resolve the issue but met with negative results? If you have experienced; misleading advertising, improper selling practices, non-delivery of goods or services, complaints about nonprofit/charitable organizations, or the misuse of personal information and could not resolve the situation with the local agency, you should consider filing a consumer complaint through the Fort Bragg Consumer Complaint office at (910) 643-7461. Our office works closely with the Coastal Carolina Better Business Bureau and our JAG office to try and help you solve your issues.

In Harm’s Way – At Home (.pdf) – This is a document about consumer scams and the direct targeting of America’s Military and Veterans.

Solicitation Information

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New Parent Support Program- Fort Bragg

The New Parent Support Program (NPSP) promotes healthy Families through a variety of services including home visits, support groups, and parenting classes. We help Soldiers and Families learn to cope with stress, isolation, post-deployment reunions, and the everyday demands of parenthood. Army Families who are expecting a child or who have children up to age three can participate in all of our services confidentially and free of charge.

Each installation has developed unique New Parent Support Program services that include:

  • Home visits: Scheduled at your convenience, home visits bring you education and reassurance right to your own home on many topics, including breastfeeding, sleeping, nutrition, potty training, age-appropriate discipline, developmental screenings, sibling rivalry, stress management, deployment issues, and time management. NPSP-Home Visitors are supportive and caring licensed clinical social workers (LCSWs) or registered nurses (RNs). They have extensive experience working with young children and are sensitive to your unique challenges as a military Family.
  • Expectant Parent Workshop: Helps to provide valuable information about pregnancy and postpartum health, basic infant care, infant massage, parenting skills, safety, discipline, stress management, deployment issues, and community resources.
  • Playgroups: Scheduled regularly at installations, they help children learn through play in a supportive atmosphere that benefits parents as well. Activities include storytime, crafts, and music.
  • Military Homefront: A free weekly parenting email with support, tips and advice, updates about your baby’s developmental milestones, and other great information curated just for you.

Contact your installation Army Community Service (ACS) Family Advocacy Program for more information. You can also call Military OneSource for more information and referrals (CONUS: +1 (800)342-9647; OCONUS: 00-800-3429-6477; To call collect with operator assistance OCONUS: +1 (484)530-5908.

Request a Home Visit  Children up to age three (36 months) are eligible for New Parent Support Program services. Contact us for more information and to schedule a home visit.

Calendar
July – September 2020 NPSP Calendar (.pdf)
What if I already have children?
You don’t have to be a new parent to participate in the program! Military Families that are pregnant or with children up to age three (36 months) are eligible for NPSP services. Family Advocacy offers classes to parents with children of all ages. If you already have children, and you would require childcare for your other kids in order to attend one of these classes, contact us. We offer free childcare vouchers for CYS Child Development Centers (CDC)! Sign up two weeks prior to the class.
What can NPSP do for me?
  • 1-Hour Home Visits: Our professional staff provides supportive and caring services to military families that are pregnant or with children up to age three (36 months). They can talk about your concerns as a parent or parent-to-be, and help you learn to cope with stress, isolation, post-deployment reunions, and the everyday demands of parenthood in the privacy of your home.
  • Play Mornings: Available on Fort Bragg/Pope Neighborhood Centers and Linden Oaks in Cameron. An interactive playgroup to assist parents in learning developmentally appropriate play techniques and to help children improve their social, cognitive, and motor skills. Structured activities include singing and dancing, storytime, a craft project, and free playtime. No registration required but must provide the child(ren)’s immunization record(s).
  • 0 to 1 Baby Fun Play Mornings: Babies are born ready to learn and you can help! This fun, interactive class will show you how babies think, feel, and learn, and how you can make everyday parenting moments count. For parents with a baby ages birth to 12 months. Limited childcare available for older siblings, please call for information.
What are the signs of child abuse or neglect?
  • Consider the possibility of neglect when the child:
    Is frequently absent from school, begs or steals food or money, lacks needed medical or dental care, immunizations, or glasses, is consistently dirty and has severe body odor, lacks sufficient clothing for the weather, abuses alcohol or other drugs, states that there is no one at home to provide care.
  • Consider the possibility of emotional maltreatment when the child:
    Shows extremes in behavior, such as overly compliant or demanding behavior, extreme passivity, or aggression; is either inappropriately adult (parenting other children, for example) or inappropriately infantile (frequently rocking or head-banging, for example); is delayed in physical or emotional development; has attempted suicide; or reports a lack of attachment to the parent.
  • Consider the possibility of emotional maltreatment when the parent or other adult caregiver:
    Constantly blames, belittles, or berates the child, is unconcerned about the child and refuses to consider offers of help for the child’s problems, overtly rejects the child.
  • Consider the possibility of sexual abuse when the child:
    Has difficulty walking or sitting, suddenly refuses to change for gym or to participate in physical activities, reports nightmares or bedwetting, experiences a sudden change in appetite, demonstrates bizarre, sophisticated, or unusual sexual knowledge or behavior, becomes pregnant or contracts a venereal disease (particularly under the age of 14),  runs away, reports sexual abuse by a parent or another adult caregiver, attaches very quickly to strangers or new adults in their environment
  • Consider the possibility of sexual abuse when the parent or other adult caregiver:
    Is unduly protective of the child or severely limits the child’s contact with other children, especially of the opposite sex, is secretive and isolated, is jealous or controlling with family members.
What can I do to stop child abuse in a public place and to report suspected abuse?
Reporting abuse or neglect can protect a child and get help for a family—it may even save a child’s life. In North Carolina, any person who suspects child abuse or neglect is required to report. You should note as much detail as possible about the situation, including but not limited to a description of the incident, individuals involved, ages of the children, even license plate numbers.

  • On the post, immediately call the Fort Bragg Military Police at +1 (910)396-0391
  • Off post, call 911

For additional information, call us or Family Member Behavioral Health at +1 (910)907-7869.

Additional Resources

New Parent Support Program- Fort Bragg Read More »

Family Advocacy Program- Fort Bragg

The U.S. Army Family Advocacy Program (FAP) helps Soldiers and their Families recognize and prepare for the unique challenges of military lifestyles. Our services include seminars, workshops, counseling, and intervention to help strengthen the relationships of Army Families.

We are also dedicated to the prevention of domestic abuse, child abuse, and neglect of Soldiers and their Families by offering education, prompt reporting, investigation, intervention, and treatment.

If you need help, please call the National Domestic Violence Hotline at +1 (800)799-7233. You should also contact your installation’s Family Advocacy Program for more information.

Child Abuse: What is child abuse? For more information on what child abuse is, or how to report child abuse, visit our Child Abuse web page. If you fear a child is in immediate danger, call 911.

To report suspected abuse or neglect, call the 24/7 Reporting Point of Contact (RPOC) for Fort Bragg, the Military Police at +1 (910)396-0391. Another resource to report child abuse is the National Child Abuse Hotline at +1 (800)422-4453.


If you have any questions, call us! If you are concerned about your privacy, you don’t have to give your name. You don’t even have to want Fort Bragg services; we will still help!

Classes/Happenings

July – September 2020 FAP Class Calendar (.pdf)

October – December 2020 FAP Class Calendar (.pdf)

Domestic Violence Awareness Month Calendar (.pdf)

Victims of Partner Abuse (24/7 Help)

We offer help 24 hours a day/7 days a week to victims through our Victim Advocate Program.

To Report Suspected Abuse

Additional Family Resources

Marriage and Family Counseling

Marital Enrichment Classes

Leader Resources for Responding To/Preventing Serious Family Problems

New Leaders are required to be trained – All new Commanders and their Senior NCO/First Sergeant/CSM are required to attend a Family Advocacy Leaders Training within 45 days before or after assignment (this is covered during the Pre-Command Course as well). Call us to set up training at any time/place that works!

Commander/First Sergeant Requirements – Partner Abuse Incidents

  1. Implement a Military Protective Order – Separate the couple using a Military Protective Order for at least 72 hours. Police protective order.
  2. Immediately Report the Case – Contact Social Work +1 (910)907-7869 or after hours by calling the WAMC Emergency Room, at +1 (910)907-6559, and asking for the on-call Social Worker. Inform the Social Work of the incident, so that they can arrange for an assessment of the couple.
  3. Use Victim Advocates – Have the victim speak to a victim advocate by calling +1 (910)322-3418.
  4. Secure Weapons – Ensure any weapons belonging to the couple are secured by either the police or the unit.
  5. Attend Treatment Meetings – Attend the WAMC Social Work Case Review Committee (CRC) Treatment Meeting on your Soldier’s case, to represent your Soldier, at Social Work (3rd Floor WAMC Medical Center.
  6. 24/7 Contact for Help – Contact Tom Hill/Family Advocacy Program Manager 24/7 at cell +1 (910)303-5306 if you/your staff need any guidance on procedures to follow at the time of the incident.
  7. Lautenberg Amendment – Be advised that the Lautenberg Amendment may cause serious problems for your Soldier if he/she has been charged with assault of their spouse/intimate partner by a civilian court.

Commander/First Sergeant Requirements – Child Abuse Incidents

  1. Immediately Report Case – Contact Social Work +1 (910)907-7869 or after hours by calling the WAMC Emergency Room, at +1 (910)907-6559, and asking for the on-call Social Worker. Inform Social Work of the incident, so that they can arrange for an assessment of the Family. Be aware that both Social Work and the County Department of Social Services are required to evaluate cases of child abuse and that the county is authorized to go to the home of the Family to make this evaluation.
  2. Attend Treatment Meetings – Attend the WAMC Social Work Case Review Committee (CRC) Treatment Meeting on your Soldier’s case, to represent your Soldier, at Social Work (3rd Floor WAMC Medical Center.
  3. 24/7 Contact for Help – Contact Tom Hill/Family Advocacy Program Manager 24/7 at cell +1 (910)303-5306 if you/your staff need any guidance on procedures to follow at the time of the incident.

Important points to consider with Family Violence Cases

  • Any physical action is wrong – Pushing, shoving, grabbing, holding, keeping from leaving and other physical actions against or with a spouse or intimate partner is not allowable behavior, no matter how a Soldier or partner may feel they were provoked by the other.
  • What is child abuse? – A parent is allowed to spank their child on the bottom with their bare hand. Any other physical discipline to any other body part or that causes bruising, marks, or injury to any part of a child’s body is illegal and needs to be reported by Army regulation.
  • Child Neglect – Neglect of a child, that causes any marks or injuries or that could potentially endanger a child is also illegal and needs to be reported by Army regulation.
  • Expect minimization when asked – When asking a Soldier about an incident, look for the most honest Soldier to minimize what actually happened. Especially look for signs that the Soldier is lying about the incident and be especially suspicious of any Soldier that blames abuse by him/her on the other partner –there is no excuse for a Soldier to lay their hand on their spouse, no matter what the excuse.
  • Get other partner’s side – Be especially suspicious if the civilian partner cannot be reached for their side of what happened and make every effort to locate and speak to him/her or to get a victim advocate to locate them. Many victims will go into hiding out of fear after an abuse situation, may forgive their spouse and not want to “add fuel to the fire” by speaking to you, but it is also very possible that the Soldier does not want his/her spouse contacted to give their side.
  • When victims keep returning – Try not to judge too harshly or to totally discount a report of abuse by a victim who you know has returned to their partner after abuse. There are many compelling reasons why victims, especially females, may return to an abusive situation that has nothing to do with the truth of what happened.
  • Most dangerous point – In situations where spouses take action to permanently separate and there has been partner abuse in the past, this separation action might be the most dangerous time for serious abuse to occur. If you learn of such an action, even 6 months or a year after an incident, keep close tabs on the abusive partner and encourage the victim leaving to contact a victim advocate at +1 (910)322-3418.
  • Key signs of an especially bad case – Look for warning signs (.pdf) of a possibly controlling spouse or partner.

How to help prevent abuse in your unit

  • No excuse for assault – Make it clear to everyone in your unit that there is NO EXCUSE for anyone putting their hands on anyone else in the unit (assault/violence), including Family members.
  • Everyone gets involved – Strongly and frequently encourage everyone to step in and act whenever they suspect a fellow Soldier, a Family member or neighbor needs the help of any kind, including marital problems, messy home, child maltreatment, depression, suicidal thoughts, sexual misconduct, drug/alcohol misuse, reckless driving, etc.  Better Bystander Behavior (.pdf)
  • Make sure leaders know how to respond – Make sure all your leaders know how to handle an abuse situation by arranging a leaders’ training at any time/place that works for your unit.
  • Make sure Soldiers and Family Members know how to get help – Make sure all your Soldiers and their Family members know how to get help early by scheduling yearly unit briefings at a time/place that works for them. Consider integrating important help or incident avoidance information during payday activities, during safety briefings prior to training holidays and block leave, etc.  Training Information (.pdf)
  • Low tolerance for continued abuse – If one of your Soldiers/Families has a Family Violence incident, make sure it is reported and that the Soldier/Family gets treatment. Then, if the Family violence re-occurs after they have received treatment, strongly consider serious disciplinary action, including chapter discharge. Consider chapter action even if a Soldier continues to be victimized by their spouse because this seriously impacts mission readiness and influences other Soldiers.
  • Foster support systems – During FRG meetings and Organizational Days, find ways to connect junior enlisted and other Soldiers and Family members with other like members of the unit that they can relate to and seek out in the event of an emergency or issue. “Junior Families” are much more likely to contact a peer or friend than a unit leader in times of need and many Families do not have the social connections they need after moving to Fort Bragg from a far-away place.
  • Target new fathers for help – Find ways to involve any new fathers more in both the parenting of their new child and the support of their spouse. Encourage them to attend a Dads 101 class or allow them time to go to their home for a home visit by a New Parent Support Program Home Visitor. These visits can be scheduled for the optimal time for the Soldier. Lack of parenting and partner support with childcare and household chores are the number one causes of serious child injury and marital problems among military Families.
  • Many single Soldier issues – Single Soldiers have many Family Violence related issues! Because North Carolina requires a one-year legal separation before divorce, many Soldiers may be dating still-married persons and placing themselves in potential danger as a result. Dating violence perpetrated by single Soldiers is a Family Advocacy Program reportable offense. Many single Soldiers or single parents will allow unsuitable Soldier/civilian boyfriends or girlfriends to watch their children, leading to serious deaths or injuries of children.
  • Visit homes – Find ways to visit the homes of high-risk Soldiers/Family Members in your unit, especially during deployments. Messy homes an point to a variety of problems in that home. Even in privatized housing, there are numerous reasons why a simple knock at the door and a brief greeting is allowed by unit leadership. When the door is opened, look at the condition of parts of the home you can see and also smell, while greeting the Family member. Often such an observation might be the only indication of a dangerous condition, such as spouse depression that, if left unchecked, could lead to death, serious injury, or marital problems. This check-in is also vital to inform Family members about available services and that the unit cares for their well-being.

Family Advocacy Program- Fort Bragg Read More »

ACS Volunteer Program- FT. Bragg

The Army Community Service (ACS) Volunteer Program offers valuable opportunities to gain experience and directly impact change within Army Community Service programs. Our ACS Volunteers are eligible to receive 10 hours per week in free childcare. For CYS registration information, please visit CYS or Childcare Info. Available volunteer opportunities for ACS and other installation activities may be found by visiting Army One Source. All volunteers must be registered in the Volunteer Management Information System (VMIS), accessible through the Army One Source website.

ACS Volunteers Earn Great Incentives!!

  • ACS Volunteer Nametag and Water Bottle – Register and Complete Orientation
  • Mini-Flashlight – 25 hours
  • Lunch Tote – 50 hours
  • ACS Volunteer Mug – 75 hours
  • Umbrella – 100 hours
  • Rosewood Pen w/Case – 200 hours
  • Tote Bag – 400 hours
  • Folding Camp Chair – 500 hours
  • Surprise! – 750 hours
  • Surprise! – 1,000 hours

For further information on how you may become an “Essential Piece” of the ACS Volunteer Program, please contact us or download the ACS Volunteer Program brochure (.pdf).

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