Hickam Side Royal Alaka’i (NGIS)- JB Pearl Harbor- Hickam

Making Reservations All military travelers on orders, destined to JBPHH, should contact NGIS for reservations as soon as their travel dates are known. Individual travelers may log on to www.dodlodging.net to make on-line reservations or call the Central Reservation System at 1-877-NAVYBED (628-9233). The local reservations office number for group reservations is 808-448-5888.

Pearl Harbor Lodging 1075 North Rd. Bldg. 1323 Pearl Harbor, Hawaii, 96860 (808) 473-5983 DSN: 315-448-5961

Hickam Lodging Royal Alaka'i, 15 G St. Bldg. 1153 Joint Base Pearl Harbor Hickam (JBPHH), Hawaii, 96853 (808) 260-1200 DSN: 808-448-5974/5962

For Navy-funded travel, the official Navy’s travel policy requires personnel to obtain all travel arrangements through their local servicing Commercial Travel Office (CTO) whenever possible. If a traveler only requires NGIS reservations (no commercial air needed), please call SATO’s Navy Central Housing Reservations Desk at 1-800-576-9327.

Reservists not supported by a local Commercial Travel Office should call the SATO desk in New Orleans at 1-800-576-9327 during normal business hours.

For commercial travel emergencies, please contact SATO at 1-800-359-9999.

For other travelers, such as contractors on Invitational Travel Orders (ITO), Non-appropriated Fund personnel, and official travelers from other services, please call local our reservations office at (808)448-5888.

Travel Space Available Military travelers not on official orders (including retirees) may be lodged on a space-available basis. Reservation requests for Space "A" travelers are being accepted 14 days prior to arrival for a maximum of 7 days, provided space is available. The reservation may be extended for one additional week if subsequent occupancy projections allow.  Space available guest maximum stay is no more than 30 days per calendar year.

ADA Rooms Several of our facilities offer rooms which meet requirements of the American with Disabilities Act (ADA). Please ensure special needs are identified when making reservations.

Front Desks:

Pearl Harbor  (808) 800-2337 Makalapa VOQ Luapele Road, Pearl Harbor, Hawaii 96860, Bldg. 372 Lockwood Hall 1075 North Road, Pearl Harbor, Hawaii 96860, Bldg. 662 Arizona Hall 1075 North Road, Pearl Harbor, Hawaii 96860, Bldg. 1623

Hickam  (808) 800-2330 Royal Alaka`i  15 G Street, JBPHH, Hawaii 96853, Bldg. 1153

Temporary Lodging Allowance (TLA) If on-base lodging is unavailable, secure a non-availability letter from the NGIS prior to making a reservation at TLA approved hotel.   Be sure to confirm the maximum daily amount allowed for TLA prior to booking a hotel. TLA rates are based upon the member’s status, single/married, and number/age of dependents. Dependents must be command sponsored to receive TLA entitlements.  Click here for more information on TLA, and to see a list of TLA-approved hotels.

Pets NGIS has a limited number of rooms for families and also some “pet-friendly” rooms. Contact NGIS Royal Alaka`i, Joint Base Pearl Harbor-Hickam at (808) 448-5400 or DSN (315) 448-5400 for availability and reservations.

Amenities All NGIS facilities offer TV's, microwaves, coffee maker, cable, and a convenient location.

Eligibility NGIS customers consist of active duty TDY and PCS personnel, hospital patients, Air Guard, reservists, and retired personnel on leisure travel and their respective family members.

INDEPENDENT MILITARY-AFFILIATED LODGING

There are two military-affiliated hotels on the island. These are independent of Navy Gateway Inns and Suites, and you must contact them directly for accommodations.