Personnel Support Detachment-NB San Diego

MISSION

The mission of Personnel Support Detachment (PSD) Naval Base San Diego is to provide the best customer service to 13,000 service members in 160 commands on Naval Base San Diego.  We deliver customers accurate, timely, and courteous service in areas of pay, personnel, and transportation support.

LOCATION

Building 56 is located on the "Wet" side (west of Harbor Drive) at Naval Base San Diego.  PSD Naval Base San Diego is on the first floor, between the Navy Legal Service Office (NLSO) and the Region Legal Service Office Southwest (RLSO SW).

FIELD SERVICE RECORD (FSR) CLOSE-OUT

In 2006, the Navy Standard Integrated Personnel System (NSIPS) Electronic Service Record (ESR) was established as the single field-level entry point for Navy service record maintenance. The ESR has replaced the enlisted paper FSR.

ESR ACCOUNTS

All Active Duty and Reserve personnel are required to establish and maintain a self-service ESR account. Sailors can use this self-service account to update emergency contact information such as their address and phone numbers.  Review the NAVADMIN 043/09 for further details. NAVADMINs may be found, under New Messages, on the Navy Personnel Command (NPC) website.

COMMAND PASS COORDINATOR (CPC)

Each unit or activity is responsible for designating a CPC.  The CPC functions as the activity's liaison to the servicing PSD.  Documents such as career intention forms, Page 2 updates, and Service Record Entry requests are sent to PSD by the CPC via the Transaction Online Processing System (TOPS).  Before contacting the servicing PSD, Sailors should first communicate with their respective CPC.

ID CARDS/DEERS/RAPIDS

As of March 1, 2010, ID card issuances and DEERS and RAPIDS functions are performed by Serco Inc.  To make an appointment, locate the nearest facility, and obtain additional information, please refer to the Popular Links on the Naval Base San Diego homepage or click here.

Service members are required to add dependents to DEERS/RAPIDS before adding them to their Page 2. Per the Privacy Act regulations governing the Record of Emergency Data, Page 2, the document cannot be E-Mailed or faxed under any circumstances.  Please keep the copy you are given at the time of update.  If you do not have a current copy of your Page 2, you may print one from the Web Enabled Record Review (WERR) link throuh BUPERS Online.

NBSD ID Card Lab can be reached at (619) 556-9248.

ADT/AT

For more than 30 days of AT/ADT/ADSW, orders should be taken by the reservist service member to a DEERS/ID Card facility for DEERS record update.  These are Non-MOB orders.

To be paid while on AT/ADT orders, reservist service members should verify their Dependency/Emergency Data in their ESR up to 180 days prior to departing on AT/ADT orders.  Pay issues may result if this action is not completed before departure.

No-Fee Passport Requirements (updated 08 March 2017)

RECEIPTS/GAINS SECTION

This section supports service members with orders to an ultimate activity at Naval Base San Diego and Naval Medical Center San Diego.  Services available are Page 2 updates and the start, stop, or correction of pay allowances and entitlements.  The activity's CPC should complete the check-in process for reporting service members within four working days after arrival.  Failure to do so may result in delay of start/stop of pay entitlements and may cause over-payment/under-payment.  Ensure PCS orders are properly endorsed, and all original receipts are included with the receipts package.

STUDENTS/PRECOM/HUMS

This section supports service members with orders to an intermediate activity.  Services include gains and loss processing, pay and allowance verification, submission, correction, travel and per diem review, and passenger reservation requests.  These services are initiated by the intermediate activity's designated CPC.

TRAVEL & TRANSPORTATIION

The mission of the Navy Passenger Transportation Office (NAVPTO) San Diego is to provide outstanding transportation and passport services to the Navy Southwest region.  Customers include afloat and mobile units, shore commands, Department of Defense civilian employees, and dependents.  The Transportation Office's goal is to meet fleet mission requirements and to move Sailors and their families efficiently.

For information on travel allowances and per diem, you may visit www.defensetravel.dod.mil/site/allowances.cfm.

For the shipment of Household Goods/POV, please contact the Personal Property Office, Building 3376, at (619) 556-6683 or visit www.smartwebmove.navsup.navy.mil.

TRANSFERS

Upon receipt of Permanent Change of Station (PCS) orders, service members should see their activity's CPC to receive a Transfer packet and complete all requirements specified on the orders.  Within 30 days, the CPC is responsible for submitting the completed transfer packets through TOPS to the PSD Transfer Section.  To avoid a delay in processing, transfer packets should be complete and approved by the command.

The CPC should notify PSD immediately of any order modifications or cancellations, especially if the transfer packet has already been submitted with an approved transfer date.

Important to remember:

• The check-out date with PSD will be carried out on the transfer date approved by the member's parent activity.  A transfer performance evaluation should be completed before the transfer date.
• For required Obligated Service (OBLISERV) on PCS orders, the activity's Command Career Counselor should be contacted to discuss re-enlistment/extension options.
• For overseas transfer, please visit the Foreign Clearance Guide website at www.fcg.pentagon.mil/fcg.cfm.
• To schedule an appointment for medical screening (i.g., Operational, Overseas, or Special), please call (619) 524-0562.

RETIREMENTS/FLEET RESERVES

Final approval orders (Officers) or message (Enlisted) from the Bureau of Naval Personnel (BUPERS) are required prior to the start of the retirement or Fleet Reserves process.  Approximately 10-12 working days are needed to execute this process.  CPCs should refer to the Military Personnel Manual (MILPERSMAN) 1800s on the NPC website for guidance.

SEPARATIONS

At least 10 working days are needed to complete the separation process.  CPCs should confirm that all required documentation is received by the servicing PSD before the service member is approved for retirement or separation leave.  CPCs should refer to the MILPERSMAN 1900s on the NPC website for guidance.